Shoe Carnival at 1982 W East Grand River Avenue, Okemos, Meridian charter Township, Michigan.

This store could not even size my son's foot. I talked to three workers, including the manager, before someone who was in charge of the men's section agreed to size him. The worker was incompetent and didn't know how to use it. That same manager I talked to when I walked in finally helped out and got it right. It seemed all the manager wanted to do was broadcast the membership info on the pa. No thank you. I won't be back.

Poor, rude, and discriminatory customer service. I went to this store to return two pair of slides; one pair was double ordered (didn't get canceled and was sent anyway) online through a customer service representative while the other didn't fit. When I walked in no one greeted me nor asked if I needed any help but watched me as I walked through the store. The associate in which whom I will refer to below gave me a look of disgust as if I didn't belong in the store. I explained to her that I am trying to return shoes that were double ordered; she proceeded to insult my intelligence by saying "I can't refund you a made up amount" as if my paperwork for the shoes that I provided didn't have proof of purchase at the rates I was charged. She also was persistent on refunding me a lower amount than what I paid; what she should of done was explain the proper paperwork needed in order to receive a refund in addition to treating me equally as the other patrons in the store. I will never shop at shoe carnival ever again; the only business they will get from me is a visit to get shopkicks.